SCHEDULING POLICY
General Scheduling Policies.
Please bring the following items with you to each appointment:
Driver’s License / Photo ID
Health Insurance Card(s)
Method of Payment (credit card, HSA/FSA)
Medication & Allergy List
Please inform the front desk of any demographic change including: phone number, address, insurance information, etc. Failure to notify us of changes in demographic information, financial status, and/or insurance coverage, may result in you being responsible for any ancillary services not covered by your insurance carrier.
Please arrive 15 minutes early for your appointment if you are a new patient.
Appointments can be made by phone, online or in-person.
New vs. established. You are considered a “new” patient if it has been more than 3 years since you have seen Dr. Clark or if you have never seen Dr. Clark.
Extending your appointment. If your appointment needs are beyond the scheduled appointment type, we will happily extend your appointment if time allows and you will be charged appropriately for the visit type per our fee schedule. We will, however, never cut into another patient’s appointment and will always strive to run on time in the interest of valuing all patient’s time.
FINANCIAL POLICY
Payment. Payment in full is required at the time services are rendered. Cash and credit cards are accepted forms of payment. A credit card on file is required to book some appointments, but is not charged unless there is a violation of our cancellation policy. In some instances, a deposit must be collected to reserve your appointment. You will be notified beforehand if this is the case.
HSA/FSA. Health spending (HSA) and flex spending (FSA) accounts are accepted for all medically necessary services.
Square Credit Card Processing. We use Square and EZDerm for all payments, analytics, and other business services. Square collects identifying information about the devices that connect to its services. Square uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Square and read their privacy policy at https://squareup.com/help/us/en/article/3796-privacy-and-security. You can learn more about EZDerm and read their privacy policy at https://www.ezderm.com/privacy.
General Dermatology Fee Schedule. A fee schedule is posted on our website here and available at the office upon request. Fees are subject to change at any time without notice.
Cosmetic/Aesthetic/Elective Procedures. Cosmetic services are billed under a separate fee schedule. As always, payment is due at the time of service. Some procedures may require a deposit before services are rendered. We will not charge your card without first discussing your charges with you.
Lab and Pathology Fees. Pricing excludes these potential fees. We have negotiated discounted fees for pathology of $65 per specimen, or you may choose to get pathology billed through your insurance. Any service(s) provided by a lab is a contract between you and that lab and should be handled with that lab. It is not the responsibility of our practice. It is your responsibility to know which procedures your insurance will and will not cover at these facilities and to request an Explanation of Benefits (EOB) from your insurance carrier.
No-show and Cancellation Fee. In the interest of valuing everyone’s time, we require a 24- hour notice for cancellation. Kindly call us to cancel/reschedule as necessary. Missed medical office visits will result in a charge of $50 if 24-hour notice was not given. Surgical and Cosmetic appointments will result in a $100 charge without appropriate notice. At the time of scheduling some select appointments, we will require a credit card to be on file via Square. You will be notified at the time of booking if your appointment requires a credit card on file. The credit card required for booking will NOT be charged unless there is a no-show or cancellation in less than 24 hours. Exceptions to the cancellation policy are made for emergencies and decided on a case-by-case basis at the discretion of Beach Dermatology.